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Hi, Do let us know the make and model of your computer? Try the below troubleshooting steps and check if it helps. Step 1: I suggest you to check if there is any yellow exclamation point on CD/DVD in Device Manager. • Press Windows + X keys from the keyboard, click on Device Manager. • Expand DVD/CD ROM drives, right click on the driver. • Click on Properties and check the device status Step 2: If the drive is being detected in Device Manager try the below to update the drivers: • Right click on Start button and select Device Manager. • Expand DVD/CD ROM drives, right click on the drivers and click on Update driver software.

• Restart the computer and check if the issue persists. Step 3: If the device is not detected on your computer try to run Hardware and Devices troubleshooter. Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

Amd Radeon 7500 Driver Windows 10 on this page. • Press Windows key from the keyboard, type Troubleshooting and select it. • Click on view all option on the upper left corner of Troubleshooting window. • Select the Hardware and Device options from the list. • Click Next to run the Hardware and Device Troubleshooter.