I have tried many times to get my bluetooth headphones to connect to windows 10 with no success, I'm hoping the Bose team can help. Online there seems to be many people with similar issues. Windows Network Drivers Windows 10. Bluetooth sees my device and pairs but doesn't connect - or more specifically it does than drops, see following 2 pictures: Then this: (Also just to so you know where it says 'Make sure that the Bose SoundSport is turned on' it is, it's repeating 'ready to pair' the entire time. Hp Envy 15 Notebook Pc Drivers Windows 10. ) I read several posts on here that ultimately point back to Windows and I definitely think it is a windows issue. I had cheap chinese bluetooth headphones that used to work fine and than 1 day they stopped. Windows forums all said it was the headphones even though they connected to other computers and phones.